TERMS AND CONDITIONS
Please read this page carefully. If you do not accept the terms of service expressed here, do not use this web site or our service. By using this web site and our service, you expressly agree to be bound by the terms set forth herein.
The Company, Personal Driving Services (PDS), has an affiliate relationship with tier one ground transportation providers, which means PDS does not operate the vehicles or determine vehicle availability.Airport Transfer Rates
The PDS provides a flat rate, known as the Basic Airport Transfer rate for airport pickups and drop-offs servicing most major airports. The Basic Airport Transfer rate is based upon a pickup and drop-off without any associated delay or waiting time exceeding fifteen (15) minutes. Your reserved vehicle is dispatched according to the flights estimated time of arrival as the contracted affiliate transportation company by each respective airlines automated system (PDS is not responsible for any delays caused by the airlines automated system or otherwise). Billing shall revert to the Personal Driving Service’s prevailing hourly rate, see below, or charged a per minute fee in the event the Client is delayed, or the waiting time is exceeded, beyond the allotted fifteen (15) minutes. A service fee is applied to all international flight arrivals due to international customs delays."As Directed" (Hourly) Rates
For travel between locations other than to/from airports, the Company utilizes its As Directed or hourly rate which is based on the Company’s prevailing hourly rate with a two (2) or three (3) hour minimum charge. (A four to six (4-6) hour minimum applies to all mini-coach and motor coach service.) Travel time begins when the vehicle leaves the garage and terminates upon the vehicles return in thirty (30) minute increments. For further information on the Company’s As Directed / Hourly rate, or travel time estimates pertaining to your specific travel destination, please contact us directly.Cancellation Policy
We require a minimum of twenty-four (24) hours’ notice prior to the scheduled pickup time in order to avoid late cancellation charges. Cancellation notice times vary from a minimum of twenty-four (24) hours to a maximum of forty-eight (48) hours depending on location and the contracted affiliate transportation company used. Please contact us for your particular destinations cancellation notice policy. For Europe, Central & South America, we require twenty-four (24) hour advanced notification. For the Far East and Australia, forty-eight (48) hours will be required. Late cancellations are charged at the respective minimum hourly rate for each market and specified vehicle type. If the reservation(s) is cancelled within the required time parameters, it is the Clients responsibility to obtain a cancellation number, given at the time the order is cancelled, in order to avoid late charges.No Show Charges
No Show charges will apply in the event the Client fails to call our office before leaving the scheduled pickup location. This charge also applies if Client fails to cancel the reservation and the Chauffeur is dispatched. No Shows charges are billed at the respective minimums for each market and specified vehicle type. If Client is unable to locate their Chauffeur for any reason, Client should immediately contact the Company at (844) 496-8737, 24 hours a day/ seven days a week. Our offices will be able to contact its appropriate affiliate transportation company to locate the Chauffeur immediately and facilitate a meeting point.Service Rates
Rates, terms, & conditions are subject to change without prior notification. Special rates, extended minimums and alternate cancellation policies may apply on special event days. Tolls and parking charges are additional. All rates are calculated in the local currency and billed in U.S. dollars at the prevailing exchange rate.Baggage and Other Property Transported
The Company nor the contracted affiliate transportation company does not assume any responsibility whatsoever for the handling or maintenance of any baggage, parcels or other property. Baggage and all other personal property will be handled only at Clients own risk. Client’s baggage shall be carried subject to the available accommodations.Objectionable Persons
The Company and/or the contracted affiliate transportation company reserves the right to refuse to transport persons under the influence of intoxication liquor or drugs, or who are, or are likely to become objectionable to other persons or if the Chauffeur feels threatened in any way.Conduct of Passengers
Client shall not interfere with the Chauffeur in the discharge of his/her duty or tamper with any apparatus or appliance on the vehicle.
Prohibition of Weapons, Explosives, Oxygen, Pets, Livestock And Other Dangerous Or Unusual Cargo Weapons of any type, including loaded firearms, knives or other sharp objects, are strictly forbidden in passenger area of vehicle and must be stowed in luggage compartment at all times. Passengers may only transport UNLOADED firearms in a locked, hard-sided container in or as checked baggage to be stored in vehicle luggage compartment. All firearms, ammunition and firearm parts, including firearm frames and receivers, are prohibited in carry-on baggage or within passenger area of vehicle. There are exceptions for law enforcement officers who may ride armed by meeting the requirements of Public Law 108–277. Transportation of explosives, fireworks and other flammable, combustible, toxic or otherwise dangerous material or items or pets or livestock of any kind are also strictly forbidden, even if intended to be transported in the baggage compartment of the vehicle. If previously approved by the Company and the contracted affiliate transportation company, oxygen for medical use is permitted, but is so used at the sole responsibility of the Client.
If, during or after the transportation service, the Company is required to expend a greater than normal amount of time and material to clean the vehicle due to acts of the Client, the Company and/or the contracted affiliate transportation company, at its option, may charge Client additional fees to cover such additional time and materials.Limitation of Liability
THE Personal Driving Services SHALL NOT BE LIABLE IN ANY EVENT OR FOR ANY REASON, INCLUDING BREACH OF THIS AGREEMENT, EITHER DIRECTLY OR INDIRECTLY, TO THE OTHER PARTY OR ANY THIRD PARTY FOR ANY SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES OR LOSS OF PROFITS ARISING OUT OF THIS AGREEMENT, EVEN IF SUCH DAMAGES WERE FORESEEABLE OR THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.IT IS EXPRESSLY AGREED THAT THE COMPANY SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE TO ANY PARTY FOR AN AMOUNT GREATER THAN THE SINGLE FARE FEE FOR THE DAY IN QUESTION
THE COMPANY DISCLAIMS ANY AND ALL LIABILITY FOR THE ACT, OMMISSIONS AND CONDUCT OF LIMOUSINE/TRANSPORTATION VENDORS/AFFILIATES AND DRIVERS, THIRD PARTY USERS, TO & FRO LIMOUSINE CONCIERGE USERS, ADVERTISERS AND/OR SPONSORS ON THE SITE, IN CONNECTION WITH THE TO & FRO LIMOUSINE CONCIERGE SERVICE OR OTHERWISE RELATED TO YOUR USE OF THE SITE AND/OR THE TO &FRO LIMOUSINE CONCIERGE SERVICE. TO 7 FRO LIMOUSINE CONCIERGE IS NOT RESPONSIBLE FOR THE PRODUCTS, SERVICES, ACTIONS OR FAILURE TO ACT OF ANY VENUE, PERFORMER, LIMOUSINE VENDOR, PROMOTER OR OTHER THIRD PARTY IN CONNECTION WITH OR REFERENCED ON THE SITE.Force Majeure
The Company shall not be liable for any failure or delay in performing its obligations under the Service Contract, and the Company shall not be deemed in breach of its obligations thereunder, if such failure or delay is due to Acts of God, natural disasters, national, state or local states of emergency, acts of war or terrorism, labor strike or lock-out, or other industrial or transportation accident caused by any third party, any violation of law, regulation or ordinance by any third party or any other cause not within the control of the Company.Entire Agreement
These Policy and Terms, along with the Application for Corporate Credit and the Terms and Conditions listed on the personal Driving Services web-site, constitute the Service Contract which is the entire agreement between the Company and Client and supersedes any and all other agreements, either oral or written with respect to the subject matter hereof. If any provision of the Service Contract shall be invalid or unenforceable, the remaining provisions shall remain in full force and effect.Governing Law
This Agreement and its performance shall be governed by the laws of the State of California, United States of America without giving effect to applicable conflict of law provisions.
Arbitration - In the event a dispute shall arise between the parties to this agreement it hereby agreed that the dispute shall be referred to the American Arbitration Association for three-person arbitration in accordance with its applicable Rules of Arbitration. The arbitrator’s decision shall be final and legally binding and judgment may be entered thereon. Each party shall be responsible for its share of the arbitration fees. In the event a party fails to proceed with arbitration, unsuccessfully challenges the arbitrator’s award or fails to comply with the arbitrators award, the other party is entitled to costs of suit, including a reasonable attorneys fee for having to compel arbitration or defend or enforce the award.
Termination - If Client does not conform to the conditions stated in the Service Contract, the contract with Client will be terminated with immediate effect without warning or written notice, and the payment made will be retained by the company.Authorization
No agent, employee or representative of the personal Driving Services is authorized to alter, modify or waive requirements stated in the conditions of transportation or service.